Privacy Policy
Privacy Statement
This Privacy Statement explains how Rawad Al Sashath Trading collects, uses, shares, and protects your personal information.
Collection and Use of Personal Data
Personal data refers to any information that can be used to directly or indirectly identify an individual. This also includes data that is not personally identifiable on its own but becomes identifiable when combined with other information.
Data that has been permanently anonymized or aggregated is not considered personal data, as it can no longer be used to identify you.
How We Use Your Personal Data
Rawad Al Sashath Trading processes personal data to deliver and enhance our products and services, to communicate with customers, to provide relevant marketing, and to maintain a safe and secure environment for all users.
As the data controller, we use your personal information for the following purposes:
1. Providing, Improving, and Developing Products and Services
We use personal data to operate, improve, and expand our products, services, and advertising. This may include:
Data analysis
Research and audits
Administering contests, promotions, or customer programs
These activities rely on our legitimate business interest to ensure service quality and continuity. Additional terms may apply for promotions, and we encourage you to review them before participating.
2. Communicating With You
With your explicit consent, we may use your personal data to:
Send marketing messages about Rawad Al Sashath Trading products and services
Update you about your account, orders, or transactions
Notify you about changes to policies or terms
If you choose to stop receiving marketing emails, you may contact us to opt out.
We may also share your data with third-party partners—only with your prior consent—so they can send marketing messages about their services.
3. Promoting Safety and Security
We use personal data to verify accounts, monitor suspicious activities, detect fraud, and enforce our policies.
This processing is based on our legitimate interest in protecting our users, systems, and business operations.
Cookies and Similar Technologies
We use cookies and related technologies to:
Personalize content
Improve the user experience
Analyze behavior
Provide and measure advertisements
Enhance security
You can disable cookies through your browser or device settings, though doing so may limit certain features or functions.
Disclosure of Personal Data
Strategic Partners
We may share personal data with trusted partners who work with us to improve or deliver our services. These partners do not receive personal data for their own marketing unless you consent.
Service Providers
We work with service providers who assist with:
Website hosting
Email delivery
Marketing and promotions
Customer orders
Data analysis
Customer service and surveys
These partners are obligated to protect your information and may operate in any region where we do business.
Corporate Affiliates & Business Transfers
We may share personal data with affiliated companies or transfer data in the event of a merger, acquisition, restructuring, sale, or similar business activity.
Legal Compliance and Security
We may disclose personal data when required by law, legal process, or requests from government authorities.
We may also disclose data when necessary to:
Protect national security or public interest
Enforce our terms
Investigate fraud or misconduct
Protect our rights, customers, and operations
Your Rights
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Receive your data in a structured, portable format
File a complaint with the appropriate data protection authority
To safeguard your privacy, we may request additional information to verify your identity before processing your request.
We will respond to all valid requests within 30 days.
Closing Your Account
To close your account related to:
Product and service improvements
Communications
Shared marketing activities
Targeted advertising
Security operations
please contact Rawad Al Sashath Trading.
Upon account deletion:
We may erase your data with no obligation to retain it.
We may retain certain information where legally required or for legitimate business needs (e.g., fraud prevention, audits, non-personal data analysis).
Third-Party Websites and Services
Our website or services may include links to third-party websites or allow integration with third-party tools.
We are not responsible for their privacy practices or content.
We encourage you to review the privacy policies of any third-party services before use.
Data Security, Integrity, and Retention
We use appropriate administrative, technical, and physical measures to protect your data from unauthorized access or misuse. Access to personal data is limited to staff and partners who require it to perform their work.
If you suspect unauthorized activity on your account, please contact us immediately.
Although we strive for strong security, no system is fully secure. If a data breach occurs, we will notify affected users and authorities as required by law.
We retain personal data only as long as necessary to meet the purposes outlined in this Privacy Statement or to comply with legal obligations.
Children’s Privacy
Our products and services are intended for adults.
We do not knowingly collect personal data from children under 16 years old.
If we become aware of such data, we will delete it promptly.
Please contact us if you believe a child has shared personal information with us.
Changes to This Privacy Statement
We may update this Privacy Statement periodically to reflect changes in technology, laws, or business practices.
Minor updates take effect immediately upon posting.
For significant changes, we will provide a prominent notice.
Continued use of our products and services after changes take effect signifies your acceptance of the revised statement.
If you do not agree with the updated terms, you should discontinue use and request account closure.
